Shared leadership requires trust, and trust requires that we deliver on our promises to each other and to ourselves. Teams that have a high level of trust are able to hold members accountable. But what do you do when a colleague, leader, or subordinate is not contributing in a positive way?

You have to do what many of us dread doing and will avoid at all cost: you have to talk to them about it.

Research has shown the importance of collective skills, and one of those skills is to be able to communicate in challenging moments. The good news is that such conversations don’t have to be confrontational. Jennifer Abrams has facilitated and coached thousands of educators on having hard conversations throughout her career as an educational consultant and former district professional development leader. In her webinar “Unpacking Hard Conversations: Some Whats, Whens, and What-Ifs?,” Jen shares tools and resources to help you become a more confident and compassionate communicator in challenging interactions.