Making expectations clear before assessing performance

August 22, 2025

Read Jennifer's article in Learning Forward (the professional learning association) where she writes about articulating your expectations before assessing performance.

Excerpt:

As the school year starts, I am experiencing an uptick in requests to give sessions on effective communication and especially in having hard conversations. The requests are to help attendees learn how to hold colleagues accountable to expectations and standards or around the implementation of initiatives and strategic plan goals. How might I assist leaders in developing their skillset around how to speak up when performance isn’t at an acceptable level?

I applaud leaders who make the connection that performance issues often are communication issues and then reach out for help. Being able to have a hard conversation is an important skill to develop for everyone working in schools. I truly believe it is a collective responsibility to speak up when something is educationally or professionally unsound, physically unsafe, or emotionally damaging. We need everyone to build up the skillset to have humane and growth-producing conversations.

Read the Full Article

Jennifer Abrams

About Jennifer Abrams

Jennifer has been recognized as one of "21 Women All K-12 Educators Need to Know" by Education Week's 'Finding Common Ground' blog. She considers herself a "voice coach," helping others learn how to best use their voices – be it collaborating on a team, facilitating a group, coaching a colleague, supervising an employee and being an all around better human being in all types of interactions.

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    Praise for Jennifer

    “Jennifer is one of the most actively engaged thought partners we have ever had the pleasure to work with: she asked all the right questions before and during the visit to tailor her work to our school context. During her three days on site, she skillfully guided our middle and senior leadership through structures for having hard conversations with an engaging presence that made time fly. We have already been well-equipped to use Jennifer’s practical strategies until she returns in the spring to continue the work.”

    Dr. David Mannell, Director of Curriculum and Professional Development
    Seoul International School