Voice Lessons: Having Hard Conversations in a Multigenerational Workplace

February 13, 2020

Read Jennifer's interview with The Register, Ontario public school's magazine for Principals and Vice Principals.

Excerpt:

From her office in sunny Palo Alto, California, international communications consultant and well-respected author Jennifer Abrams, spoke with The Register about her work navigating the challenges of multigenerational conversations. Recognized as one of teh “21 Women all K-12 Educators Need to Know,” Abrams’ expertise as a “voice coach” – helping others learn how to best use their voice, whether collaborating on a team, presenting to an audience or supervising and guiding employees – has made her an expert in guiding challenging conversations across the spectrum of ages.

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Jennifer Abrams

About Jennifer Abrams

Jennifer has been recognized as one of "21 Women All K-12 Educators Need to Know" by Education Week's 'Finding Common Ground' blog. She considers herself a "voice coach," helping others learn how to best use their voices – be it collaborating on a team, facilitating a group, coaching a colleague, supervising an employee and being an all around better human being in all types of interactions.

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    Praise for Jennifer

    “Jennifer’s session was not just a workshop, but an invitation to look inward at how we, as adults, show up in our professional roles. She reminded us that hard conversations are not about winning or avoiding conflict, but about cultivating clarity, empathy, and courage.

    One of the most powerful takeaways was this: for dialogue to be truly effective, we must learn to communicate with precision while holding space for humanity. Hard conversations should not shut people down; they should open the door to growth-producing feedback that strengthens trust, relationships, and professional practice. My learning experience with Jennifer was a reminder that our impact as educators is amplified when we are willing to pause, reflect, and engage with one another in ways that foster both accountability and compassion.”

    Farah Darazi, PYP Program Leader
    Advanced Learning Schools, Riyadh, Saudi Arabia