Does Your Professional Learning Experience Have A ‘Strong Door’?
August 22, 2017
Read Jennifer's guest blog column for Learning Forward on how to have a "strong door" in your professional learning experience.
I have a restauranteur friend, Lynn. Although we come from different industries and perspectives, we both believe a restaurant needs to have a “strong door”: the good feeling you get when you walk through the door and immediately feel welcomed. Within the first moments of your arrival, the strong door hostess greets you, positively manages your experience if there’s a wait, and makes you feel seen and acknowledged. A strong door creates the impression that you are in a place you want to be.
We’ve all been to restaurants that don’t have a strong door: No one acknowledges your arrival, the “weak door” hostess is in no hurry to ask for your name, and you can feel the indifference as she shows you to your table. Unfortunately, it isn’t just at restaurants where a weak door metaphor works; some district offices, schools and professional learning events have weak doors, as well.
About Jennifer Abrams
Jennifer Abrams considers herself a "voice coach," helping others learn how to best use their voices – be it collaborating on a team, presenting in front of an audience, coaching a colleague and supervising an employee. Jennifer holds a Master's degree in Education from Stanford University and a Bachelor's degree in English from Tufts University. She lives in Palo Alto, California. Jennifer's publications include Having Hard Conversations, The Multigenerational Workplace: Communicating, Collaborating & Creating Community and Hard Conversations Unpacked – the Whos, the Whens and the What Ifs. She has also created a Corwin Press e-course by the same name.
Work with Jennifer
Praise for Jennifer
“Our school’s work with Jennifer Abrams has sown the seeds of stronger communication skills among the adults in the building. This has only served to strengthen the integrity of communication between staff and students as well. We’ve added her language to our expectations: honest, humane, and growth-producing conversations occur regularly.”