Finding Your Voice In Facilitating Productive Conversations
July 1, 2013
Read Jennifer's contribution as an expert in the article Finding Your Voice In Facilitating Productive Conversations in The Leading Teacher Journal.
Learning to lead a meeting is more than just managing agendas. It means reading the group’s mood and stepping in at the right moment to turn attention back to productive work, according
to Jennifer Abrams, author of Having Hard Conversations (Corwin, 2009).
A good facilitator, Abrams said, sets the tone and can “change the whole day” for a teaching team meeting. She recalls a moment from her time as a district staff developer for new teachers. It was 4 p.m., she said, and the teachers were tired after their workday. She began to hand out packets of information. She got to one young woman who seemed as though she was in a particularly bad mood. As she handed the woman the packet, the woman shoved it back and said, “I totally know all this already.”
About Jennifer Abrams
Jennifer Abrams considers herself a "voice coach," helping others learn how to best use their voices – be it collaborating on a team, presenting in front of an audience, coaching a colleague and supervising an employee. Jennifer holds a Master's degree in Education from Stanford University and a Bachelor's degree in English from Tufts University. She lives in Palo Alto, California. Jennifer's publications include Having Hard Conversations, The Multigenerational Workplace: Communicating, Collaborating & Creating Community and Hard Conversations Unpacked – the Whos, the Whens and the What Ifs. She has also created a Corwin Press e-course by the same name.
Work with Jennifer
Praise for Jennifer
“Our school’s work with Jennifer Abrams has sown the seeds of stronger communication skills among the adults in the building. This has only served to strengthen the integrity of communication between staff and students as well. We’ve added her language to our expectations: honest, humane, and growth-producing conversations occur regularly.”