Achieving Shared Accountability Through Hard Conversations: A Q&A with Jennifer Abrams

August 9, 2017

Corwin Connect interviews Jen to find out more on how to navigate hard conversations to achieve shared accountability, plus her upcoming appearance at the Women in Education conference this fall.

Excerpt:

Shared leadership requires trust, and trust requires that we deliver on our promises to each other and to ourselves. Teams that have a high level of trust are able to hold members accountable. But what do you do when a colleague, leader, or subordinate is not contributing in a positive way?

You have to do what many of us dread doing and will avoid at all cost: you have to talk to them about it.

Research has shown the importance of collective skills, and one of those skills is to be able to communicate in challenging moments. The good news is that such conversations don’t have to be confrontational. Jennifer Abrams has facilitated and coached thousands of educators on having hard conversations throughout her career as an educational consultant and former district professional development leader. In her webinar “Unpacking Hard Conversations: Some Whats, Whens, and What-Ifs?,” Jen shares tools and resources to help you become a more confident and compassionate communicator in challenging interactions.

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About Jennifer Abrams

Jennifer Abrams

Jennifer Abrams considers herself a "voice coach," helping others learn how to best use their voices – be it collaborating on a team, presenting in front of an audience, coaching a colleague and supervising an employee. Jennifer holds a Master's degree in Education from Stanford University and a Bachelor's degree in English from Tufts University. She lives in Palo Alto, California. Jennifer's publications include Having Hard Conversations, The Multigenerational Workplace: Communicating, Collaborating & Creating Community and Hard Conversations Unpacked – the Whos, the Whens and the What Ifs. She has also created a Corwin Press e-course by the same name.

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Praise for Jennifer

“Jennifer presented a workshop on Having Hard Conversations to our staff. She is a superb presenter, with a strong command of the content, excellent real examples, and professional delivery. Staff have since been talking to me all week about how much they enjoyed the presentation. I only wish we had more time with her, as these practices have the potential to have a really positive impact on our workplace.”

Cameron Paterson, Head of Teaching and Learning
Shore Sydney Church of England Grammar School, North Sydney, Australia